Quality First is based on PQASSO, but designed for very small organisations, with no paid staff or only part-time staff. Like PQASSO, Quality First is a self-assessment tool, based around nine quality areas. It was developed by Birmingham CVS and piloted with small organisations in the local area. Quality First is regarded as relevant for very small organisations, and a useful foundation for moving onto other systems

The Quality First workbook comes in an easy-to-read ringbinder with full instructions and photocopy-friendly work sheets. It has been piloted with a number of small organisations run by volunteers.

Quality First has also been successfully adopted by Non-Governmental Organisations in Russia and other countries developing an NGO sector.

You can purchase a copy of Quality First for £30 plus £4 post and packaging.