NAVCA, funded through ChangeUp, has developed a set of Performance Standards and an assessment process that can be used to help local infrastructure organisations to review and improve the effectiveness of their core activity (the NAVCA Quality Award).

Five Performance Standards have been developed after consultation with their membership and they cover the five core functions of local infrastructure organisations. Feedback on the Standards has been positive in terms of their content, level and the way they are presented. For each of the five Standards, there is a statement, a series of outcomes, a set of minimum outputs, and some suggested additional outputs. These are laid out in a way that is designed to be easy to understand and use.

The Performance Standards form the basis of the NAVCA Quality Award. The Award assures the quality of the delivery of infrastructure services to local voluntary and community groups.